1. Introduction
We respect your privacy and are committed to protecting your personal data. This policy applies to visitors, registered users, and anyone who interacts with Free Resume(the “Service”).
By using the Service, you acknowledge that you have read this Privacy Policy. If you do not agree, please do not use the Service.
2. Data Controller
The data controller responsible for your personal information is Free Resume, reachable at support@freeresume.me.
3. Information We Collect
We may collect the following categories of information:
- Account information: name, email address, password (stored in hashed form by our authentication provider), country, and optional marketing preferences you provide at signup.
- Profile and content: resumes, CVs, cover letters, job descriptions, settings, and other documents you create or upload in the Service.
- Authentication data: if you sign in with Google or other OAuth providers, we receive basic profile information permitted by that provider (such as name and email).
- Usage and technical data: IP address, browser type, device information, pages viewed, feature usage, timestamps, and diagnostic logs needed to operate and secure the Service.
- Communications: messages you send to support and records of transactional emails (verification, password reset, magic links).
- Cookies and similar technologies: as described in our Cookie Policy.
We do not intentionally collect sensitive categories of data (such as government ID numbers, health information, or financial account details) unless you voluntarily include them in your documents.
4. How We Use Your Information
We use personal information to:
- Provide, maintain, and improve the Service;
- Create and manage your account and authenticate you;
- Store, sync, and export your documents across devices;
- Provide AI-assisted writing features where enabled, using your inputs only to generate responses for you;
- Send transactional messages (account verification, security alerts, password resets);
- Send marketing communications only if you have opted in, with an option to unsubscribe at any time;
- Respond to support requests and enforce our Terms of Service;
- Monitor performance, prevent fraud, abuse, and security incidents;
- Comply with legal obligations and protect our rights.
Our legal bases for processing (where applicable under GDPR) include performance of a contract, legitimate interests (such as security and product improvement), consent (for marketing and non-essential cookies), and legal obligation.
6. Advertising and Google AdSense
We may display advertisements through Google AdSense or other third-party advertising partners. These partners may use cookies and similar technologies to serve ads based on your prior visits to our website and other websites on the internet.
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website and other websites.
- Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting Google Ads Settings or by visiting www.aboutads.info.
We use Google Analytics to understand how visitors interact with our Service. Google Analytics uses first-party cookies to track user interactions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Our cookie consent banner allows you to accept or reject non-essential cookies, including those used for advertising and analytics. You can change your preferences at any time by clearing your browser cookies and revisiting our site, which will present the consent banner again.
7. Data Retention
We retain account and document data for as long as your account is active or as needed to provide the Service. If you delete your account or specific documents, we delete or anonymize associated data within a reasonable period, except where retention is required for legal, security, or backup purposes.
Data collected through advertising cookies is retained in accordance with the respective third-party provider's policies. Server logs and security records may be kept for a limited period to investigate incidents and maintain system integrity.
8. Security
We implement administrative, technical, and organizational measures designed to protect your information, including encryption in transit (HTTPS), access controls, and industry-standard authentication practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing.
- Account settings: update profile information on your Profile page.
- Delete your account: you can permanently delete your account and all associated data directly from your Profile page. This removes your account, documents, settings, and profile information from our systems.
- Marketing: opt out via unsubscribe links or by contacting us; transactional emails may still be sent.
- Cookie preferences: use our cookie consent banner to accept or reject non-essential cookies. You can also manage cookies through your browser settings.
EEA/UK users (GDPR): you have the right to access, rectify, erase, restrict processing, data portability, and to object to processing. You may withdraw consent at any time. You may lodge a complaint with your local data protection authority.
California residents (CCPA/CPRA): you have the right to know what personal information is collected, disclosed, or sold; the right to delete personal information; the right to correct inaccurate personal information; and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, use the self-service deletion on your Profile page or contact us at support@freeresume.me.
10. International Transfers
Your information may be processed in countries other than your own, including where our service providers operate. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
11. Children's Privacy
The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last Updated” date. Material changes may be communicated by email or in-app notice where appropriate. Continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
Questions about this Privacy Policy, your data, or to exercise your rights? Contact us at support@freeresume.me or visit our Contact page.